Frequently Asked Questions

Our mission is to give customers the best experience.
Extensive documentation & guides, an active community,
24/7 support make it a pleasure to work with us.

Contact us

Simply send an email to our accounts department ( with a copy of the vessel certificate of registry together with our account application form (to download the file, click on the PDF image  ) and we can get the account up and running. Our standard payment terms are 30 days from receipt of invoice.

Contact us via telephone, email or through the website and we will work immediately on your request. Our online shopping portal will launch shortly where you will be able to see and track all quotes, sales orders, invoices and delivery statuses.

We can deliver anything anywhere! We regularly run a scheduled van service between Marseille and Genoa and all ports in between. In addition we can ship orders globally at competitive rates via our network of trusted couriers. For deliveries more local to Antibes, we use our electric cargo bikes.

Exoneration from paying VAT is available subject to certain conditions being fulfilled – please contact our accounting department ( for more information.

We are open 08:30-18:00 Monday to Friday during the winter season. Additionally, during the summer months (April-September), we open on Saturdays from 08:30-13:00

No problem – if you need to contact us outside of normal hours, please call +33 684 918 350 or email – we know yachting is a 24/7 operation so we will always try to assist wherever possible!

What languages can you communicate in?

We are a multi-national team and can speak English, French, Italian, Polish, Romanian, Filipino, German and Spanish – please don’t hesitate to speak / write in the language of your choice!


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